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Описание работы

______________________ philosophically grounded in the belief that good communication is essential to building trust, gaining commitment, and inspiring and uniting people to work together to accomplish a common purpose

· communicating with candor

· non routine communication

· communication champion

· communication channel


_________________________gives a flow of information among members

· working from anywhere

· ethical communication

· chain communication network

· channel


_______________is as important as the message itself.

· when to use rich channels of communication

· when to use electronic channels of communication

· the 5 ps

· the selection of communication channel is....


______________is the process by which information is exchanged and understood by two or more people

· manager communication

· routine communication

· communicating w candor

· goal of manager communication


_____________involves establishing credibility, building goals on common ground, making your position compelling to others, and connecting to others on an emotional as well as rational level

· "we are prevail! we are Virginia tech."

· rich channel of communication

· the correct use of language

· the art of persuasion

____________enables a manager to determine whether the employee correctly interpreted the message

· the 5 Ps

· manager communication

· feedback

· components of communication


A process by which meanings are exchanged between persons through a common system of symbols and/or sounds

· collaboration

· language

· communication

· feedback


anything that interferes with the reciever understanding the message is called___________________

· feedback

· noise

· channel

· encoding


Communication going downward from managers to employees is ______________ diagonal communication

· downward communication

· verbal intonation

· lateral communication


Converting a message into symbols like gestures or written, spoken is ________________

· communication

· encoding

· feedback

· noise


Different working hours, langauge barriers, different cultural norms are _____________

· classification of communication methods

· factors affecting complexity of communication

· main goal of controlling comms

· performance reports


encoding, formulating a message, selecting a communication channel, decoding, and feedback are ____________

· communicating w candor

· how to be an active listener

· components of communication

· communication channel


How can the words “Interactive, Push, Pull” be referred to collectively

· communication process elements

· classification of communication methods

· main goal of controlling communication

· communication


How can the words “Problem solving, teamwork, listening” be referred to collectively

· communication

· greatest threat to projects

· noise

· most important non-technical skills


Informal public meetings where info can be relayed, issues can be discussed, or employees can be brought together to celebrate accomplishments are __________________

· grapevine

· symposium

· Town Hall meeting

· roundtable

Jargon is______________

· specialized terminology or language that members of a group use among themselves

· disregarding rational thinking and instead making emotional decisions

· deliberate manipulation of information to make it appear more favorable to the receiver

· cognitive barrier


Status, Progress, Forecasts are_____________________

· enterprise process

· performance reports

· financial and accounting information

· suggestions for improvement


Stigma of working from home lifted, it can be intrusive because home life and work are merged implies __________________________

· chain comm network

· choosing the right media

· working from anywhere

· decoding


the 5 Ps are about ________________

· when to use electronic channels of communication

· how are managers sense-givers

· how to give more effective presentations

· when to use rich channels of communication


The feature of how well this method conveys interpersonal warmth is called _______________

· interpersonal warmth

· interpersonal communication

· formality

· complexity capacity


The feature of this method that allows the message to be easily browsed or scanned for relevant information is called ______________________

· encoding ease

· confidentiality

· scanability

· formality


The situation when one person tells everyone is called ____________________________

· encoding ease

· feedback

· wheel communication network

· ethical communication


The variety of patterns of vertical and horizontal flows of organizational communication is ____________________

· workplace socialization

· interpersonal communication

· communication networks

· organizational communication


What are sender, reciever, message, media, noise?

· performance reports

· classification of communication methods

· communication process elements

· noise


Workplaces that have few physical barriers and enclosures are __________

· informal communication

· open workplaces

· cost

· social media